Shipping policy
Shipping Policy
Last Updated: 1/29/2025
Thank you for shopping with New Jersey Engraver ( Liam’s Signature Personalizations)! We take pride in crafting and shipping your custom items with care. Below, you’ll find everything you need to know about our shipping process.
Processing Time
- All orders are made to order and typically take 1-3 business days to process before shipping.
- Processing time may vary during peak seasons or sales events.
Shipping Rates & Delivery Estimates
- Free Shipping on all orders!
- Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 1-5 business days
Please note: Delivery times may be affected by carrier delays, holidays, or unforeseen circumstances.
Tracking & Order Updates
- Once your order ships, you’ll receive a confirmation email with a tracking number.
- You can track your package through the carrier’s website for real-time updates.
Shipping Locations
- We currently ship to the United States only.
Lost, Stolen, or Damaged Packages
- We are not responsible for lost or stolen packages after they have been marked as "delivered" by the carrier.
- If your item arrives damaged, please contact us within 14 days with photos, and we will work with you on a resolution.
Address Changes & Order Issues
- Please double-check your shipping address before completing your order.
- If you need to update your address, contact us within 24 hours of placing your order.
Questions?
If you have any shipping-related questions, feel free to contact us at info@newjerseyengraver.com.
Thank you for choosing New Jersey Engraver (Liam’s Signature Personalizations) ! We appreciate your support.